Cancellation policy
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance. Some subscriptions may auto-renew at the end of their duration. Gift subscriptions do not auto-renew.
If you don't want to renew a subscription you can cancel it. If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order and your account. You can manage your subscription from there.
Please note that, when you cancel a subscription, you are cancelling future renewals, not previous ones or existing prepaid orders. All prepaid orders will continue to be sent as expected.
See our returns policy for more details on returns and refunds.